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About Your Statement and Time of Service Fees

How To Pay For Your Services

Our patients can pay for services with cash, check, credit card, carecredit, FSA, HSA, Most Major Insurance PPO plan benefits, Medicare, and VA benefits.    If you are using insurance plan benefits to cover all or part of your care, there may be some fees that are collected at the time of service while the remainder of the fee gets sent to your insurance company for their review and process.

What Are Time of Service Fees?

When you check out of the office, after you received service, we will collect any fees that were incurred for your services which can be paid with cash, credit card, care credit, or your FSA | HSA card.  This may include all or a portion of services that are not covered by your insurance plan.   If you are not sure what these are please check your Insurance Summary in your Welcome Folder or call our office and ask to speak to a patient care representative for assistance.

We may also collect any insurance copay at this time.  This amount is usually listed on the front of your insurance card.

Time of Service Fees that are not collected at check out can be automatically billed to your credit card on file and we will email you a receipt and explanation for your records saving you time.

When Do Your Submit My Insurance Claim?

We submit insurance claims for covered services weekly.

After we have submitted your claim it takes an average of 4 weeks for most insurance companies to review and process the claims.   After they process your claim they send us a determination and you an Explanation of Benefits.  These documents tell us what the insurance company paid toward your care and what your portion is if any.

When Do I Get My Statement?

On or about the 5th of the month an electronic invoice is sent to your email on file and you will receive a text notification.   This statement will let you know what your insurance company determined to be your portion of the statement.

To be environmentally friendly, we do not automatically send monthly paper statements in the mail, however, if you would like a current statement at anytime please reach out to us at 773.878.7330 and request one be sent to you.

How Do I Pay My Statement Balance?

There is a link on your statement email and text that you can remit payment through or you can call our office and pay by phone or mail us a check.

If we do not receive a payment by the 28th of the month, we will automatically charge your credit card on file for your convenience.    However, if you need to make additional arrangements or discuss your invoice please reach out to us by the 25th of the month as possible.   We do our best to accommodate everyone’s unique circumstances.

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MON:Closed

TUE:11:00 A.M. to 7:00 P.M.

WED:11:00 A.M. to 7:00 P.M.

THU:11:00 A.M. to 7:00 P.M.

FRI:9:00 A.M. to 1:00 P.M.

SAT:9:00 A.M. to 3:00 P.M.

SUN:Closed

5215 N. Ravenswood Ave • Suite 105
Chicago, IL 60640

773.878.7330

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    Locations Served

    • Andersonville
    • Lincoln Square
    • Edgewater
    • Skokie
    • Evanston
    • Chicago
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    © RennWellness 2023 - ALL RIGHTS RESERVED

    • Chiropractic
      • ABOUT CHIROPRACTIC
        • Chiropractic Care for Pain Management
        • Chiropractic During Pregnancy
        • Chiropractor for Kids
        • Chiropractic for Sports and Fitness
      • CHIROPRACTIC SERVICES
        • Spinal Adjustments
        • Extremity Adjustments
        • Spinal Decompression Therapy
        • Radial Shockwave Therapy
        • Selective Functional Movement Assessment
      • ABOUT CUSTOM FOOT ORTHOTICS
        • Orthotics for Sports Performance
        • Orthotics During Pregnancy
        • Orthotics for Children
    • Physical Therapy
      • Our Physical Therapy Program
      • Personal Training
      • Ultrasound
      • Electrotherapy
      • Proprioceptive Neuromuscular Facillitation
      • Active Release Technique
    • Acupuncture
      • What is Acupuncture
      • Traditional Chinese Medicine
      • Acupressure
      • Eastern Nutrition
      • Trigger Point Dry Needling
      • Cupping
      • Gua Sha
      • Moxibustion Therapy
      • ElectroAcupuncture
      • Auricular Acupuncture
      • Five Element Acupuncture
    • Massage Therapy
      • Swedish Massage
      • Deep Tissue Massage
      • Sports Massage
      • Lymphatic Drainage
      • Prenatal Massage
      • Myofascial Release
      • Trigger Point Massage
    • Functional Medicine
      • How Can Functional Medicine Help Me?
      • Blood Tests
      • Food Sensitivity Testing
      • Functional Medicine Detox Program
      • Heart Health
    • CONDITIONS
      • PHYSICAL MEDICINE
        • HEADACHE
        • BACK PAIN
        • NECK PAIN
        • WHIPLASH
        • HERNIATION DISC
        • SPINAL STENOSIS
        • SCIATICA
        • DISC INJURY
        • PINCHED NERVE
        • NUMBNESS AND TINGLING
        • NERVE ENTRAPMENT
        • SPRAINS / STRAINS
        • JOINT PAIN
        • ARTHRITIS
        • BURSITIS
        • TENDONITIS
      • PHYSICAL MEDICINE
        • TMJD
        • SHOULDER PAIN
        • ELBOW PAIN
        • WRIST PAIN
        • CARPAL TUNNEL
        • LEG PAIN
        • HIP + THIGH PAIN
        • KNEE PAIN
        • FOOT AND ANKLE PAIN
        • PLANTAR FASCIITIS
        • MORTON’S NEUROMA
      • INTERNAL MEDICINE
        • INSOMNIA
        • FATIGUE
        • DIGESTIVE ISSUES
        • FIBROMYALGIA
        • BRONCHITIS
        • ASTHMA
        • ALLERGIES
        • FOOD SENSITIVITIES
        • LUPUS
        • KIDNEY DISEASE
        • INCONTINENCE
        • FREQUENT URINATION
        • ECZEMA
        • SHINGLES
        • HIGH BLOOD PRESSURE
      • INTERNAL MEDICINE
        • DEPRESSION
        • ADDICTION
        • ANXIETY
        • STRESS
        • SEASONAL AFFECTIVE DISORDER
        • PTSD + CPTSD
        • MEN’S FERTILITY
        • MEN’S HEALTH + VITALITY
        • FERTILITY WOMEN
        • PMS | PMDD
        • MENOPAUSE
        • ENDOMETRIOSIS
    • PATIENTS
      • OFFICE INFORMATION
        • SCHEDULE YOUR VISITS
        • WHAT TO EXPECT AT YOUR First APPOITMENT
        • PARKING AND DIRECTIONS
        • GENERAL FAQ
        • COVID MITIGATION
        • HIPPA PRIVACY POLICY
        • TELEHEALTH
        • FIND A PROVIDER
      • FINANCIAL BILLING
        • PRE-VERIFY YOUR INSURANCE
        • INSURANCE FAQ
        • CARE CREDIT
        • FREE CONSULTATIONS
        • THIS MONTH’S SPECIALS
        • ABOUT YOUR STATEMENT
      • RESOURCES
        • HOME CARE INSTRUCTIONS
        • COMMUNITY RESOURCES
        • WELLNESS TIPS SIGN UP
        • BLOG
    • SCHEDULE APPOINTMENT